Difference between revisions of "GMOD Community Support"

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== Please share your feedback ==
 
== Please share your feedback ==
  
The Community Support staff needs your feedback to help guide their priorities.  Please [mailto:help@gmod.org contact the support staff if:
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The Community Support staff needs your feedback to help guide their priorities.  Please [mailto:help@gmod.org contact the support staff] if:
 
* You have a suggestion for a tutorial topic.
 
* You have a suggestion for a tutorial topic.
 
* You are interested in attending a tutorial either at a conference or at [http://www.nescent.org NESCent].
 
* You are interested in attending a tutorial either at a conference or at [http://www.nescent.org NESCent].

Revision as of 04:46, 23 February 2012

We are hiring for the GMOD Community Support Specialist. Please consider applying if you are qualified, or send the announcement to anyone who might be interested.

Roles of GMOD's Community Support

GMOD comprises not only of a collection of intercompatible software components, but equally importantly a large, globally distributed, and diverse community. The community includes users and developers, as well as experts with ample experience in GMOD and newbies who just discovered GMOD. The community interacts remotely through an array of mailing lists, issue trackers, and other channels that can be dazzling even to GMOD veterans.

To broaden GMOD's outreach and to facilitate effective uptake of its technology and continuing growth of its community, GMOD maintains infrastructure and staff devoted to community support. Broadly speaking, GMOD's Community Support aims to grow a healthy, vibrant, and supportive distributed community of users and developers; to provide training in using, extending, and deploying GMOD software; and to promote GMOD to new communities and research applications.

Help Desk

The community support includes the GMOD Help Desk, which liaises between users and developers so that questions, and those who ask them, quickly find the people who are best able to answer. Also, as the diversity and complexity of the GMOD suite of software tools can be bewildering even to more experienced users, the Help Desk maintains the community's website (this wiki), as well as a large body of documentation on GMOD components and best practices for extending GMOD.

Grant Review Service

As part of the aim to promote GMOD adoption, Community Support staff can aid investigators with grant proposals that include using and/or extending GMOD components. Consultancy on grant proposals focuses on

  • How GMOD Components can be used to their fullest extent in the grant, and
  • Finding opportunities to fund support and extension of the GMOD project as a part of grants that use GMOD.

Training and Outreach

{{#icon: GMODAmericas2011Logo.jpg|2011 GMOD Spring Training|120|2011 GMOD Spring Training}} {{#icon: 2010SummerSchoolAmericas170.png|2010 Summer School - Americas|150|2010 GMOD Summer School - Americas}} {{#icon: GMOD2010Europe300.png|GMOD Europe 2010|140|GMOD Europe 2010}}

The Community Support organizes and provides GMOD training events and outreach activities. These include the following:

GMOD for Evolutionary Biology

The primary Community Support staff is located at and managed by NESCent, as the result of a collaboration between GMOD and NESCent. One of NESCent's goals is to promote the adoption of GMOD for data management, analysis, and visualization needs for the genome-scale information being generated in evolutionary research, in particular for emerging model organisms. This initiative includes extending the functionality of GMOD tools for evolutionary applications, particularly in the areas of managing and visualizing information about genotypic variation, phenotypic variation, and phylogenetics.

Please share your feedback

The Community Support staff needs your feedback to help guide their priorities. Please contact the support staff if:

  • You have a suggestion for a tutorial topic.
  • You are interested in attending a tutorial either at a conference or at NESCent.
  • You have suggestions on conferences or meetings where a GMOD tutorial or poster should be presented.
  • You have a suggestion for improving the documentation or web site.
  • You want the GMOD Help Desk to send someone to your organization to help with training, setup, or debugging. (Note that the host needs to pay travel expenses.)

Acknowledgements and History

The GMOD Community Support is a collaboration between GMOD and the National Evolutionary Synthesis Center (NESCent), and is managed by NESCent.

Brian Osborne started the GMOD Help Desk in 2006 and, among other things, created this wiki. In 2007 Dave Clements took over, who held the position until the end of 2010 (when he moved to the Galaxy project).

Some community support roles are also provided by several other members of the GMOD community, notably Scott Cain, the GMOD Project Coordinator.

The GMOD Help Desk is funded by NIH grant 1R01HG004483-01 under Ian Holmes and NIH grant 5U24GM077905-02 under Jim Hu. Brian's work was funded by a USDA ARS grant under Doreen Ware. We thank Patrick Phillips of the Center for Ecology and Evolutionary Biology (CEEB) at the University of Oregon for hosting Dave Clements during his 3 years.